AI Email for the Automotive Industry

const response = await fetch('https://api.multimail.dev/v1/mailboxes', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer mm_live_your_api_key',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    address: '[email protected]',
    display_name: 'Service Department',
    oversight_mode: 'monitored',
    forward_to: '[email protected]'
  })
});

const mailbox = await response.json();
console.log(`Service mailbox created: ${mailbox.id}`);

const response = await fetch('https://api.multimail.dev/v1/emails', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer mm_live_your_api_key',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    from: '[email protected]',
    to: '[email protected]',
    subject: 'Important Safety Recall - Your 2022 Model X (NHTSA 24V-123)',
    text: 'SAFETY RECALL NOTICE. NHTSA Campaign: 24V-123. Vehicle: 2022 Model X, VIN ending in ...A5678. Defect: The brake light switch may intermittently fail, causing brake lights not to illuminate when the brake pedal is pressed. Risk: Failure of brake lights increases the risk of a rear-end collision. Remedy: Your authorized dealer will replace the brake light switch assembly at no cost to you. Parts are available now. Action: Contact your dealer to schedule a free repair. Find a dealer: manufacturer.com/recall. Questions: Call 1-800-555-0500. This notice is sent per the National Traffic and Motor Vehicle Safety Act.',
    tags: ['recall-notice', 'nhtsa-24v-123', 'safety-critical']
  })
});

const email = await response.json();
console.log(`Status: ${email.status}`); "cm">// 'pending_approval'

"cm">// MCP tool calls for dealership email triage

const inbox = await mcp.check_inbox({
  mailbox: '[email protected]',
  unread: true
});

for (const message of inbox.messages) {
  const email = await mcp.read_email({ message_id: message.id });

  const tags = ['customer-inquiry'];

  if (email.body.match(/buy|purchase|price|inventory|test drive|new car/i)) {
    tags.push('sales-inquiry', 'route-sales');
  }
  if (email.body.match(/service|repair|oil change|maintenance|appointment/i)) {
    tags.push('service-inquiry', 'route-service');
  }
  if (email.body.match(/recall|safety|defect|NHTSA/i)) {
    tags.push('recall-inquiry', 'route-service', 'priority-high');
  }
  if (email.body.match(/finance|loan|payment|lease|APR/i)) {
    tags.push('finance-inquiry', 'route-finance');
  }
  if (email.body.match(/trade|trade-in|appraisal|value/i)) {
    tags.push('trade-in', 'route-sales');
  }

  await mcp.tag_email({ message_id: message.id, tags });
}

"cm">// Send service reminders to customers due for maintenance
const dueForService = await getVehiclesDueForService();

for (const vehicle of dueForService) {
  await mcp.send_email({
    from: '[email protected]',
    to: vehicle.owner_email,
    subject: `Service Reminder - Your ${vehicle.year} ${vehicle.make} ${vehicle.model}`,
    text: `Dear ${vehicle.owner_name}, your ${vehicle.year} ${vehicle.make} ${vehicle.model} is due for ${vehicle.service_type}. Last service: ${vehicle.last_service_date} at ${vehicle.last_mileage} miles. Recommended interval: Every ${vehicle.interval}. Schedule online: yourdealership.com/schedule or call (555) 678-9012. Current service special: ${vehicle.current_special}. We look forward to seeing you! Unsubscribe: yourdealership.com/unsubscribe`
  });

  await mcp.add_contact({
    email: vehicle.owner_email,
    name: vehicle.owner_name,
    tags: ['service-reminder-sent', `vin-${vehicle.vin_last6}`]
  });
}