Give Dust AI assistants email capabilities with MultiMail's oversight modes — ensuring team communications to external contacts require appropriate approval.
Dust is a platform for building AI assistants that connect to company data sources and help teams automate tasks. When Dust assistants need to send email — client updates, team notifications, or external communications — MultiMail provides the infrastructure with oversight controls that prevent unauthorized sends.
MultiMail's oversight modes are critical for team-facing assistants. A Dust assistant might draft an email to a client based on internal data, but without review, it could expose confidential information or contain errors. The gated_send mode queues every outbound email for team lead approval before delivery.
Integration uses Dust's app system to define actions that call the MultiMail REST API, making email capabilities available to your assistants through natural language.
Dust assistants serve entire teams. MultiMail's oversight modes prevent any assistant from sending emails to external contacts without team lead approval, critical for maintaining communication standards.
Dust assistants access company data sources. MultiMail provides the email delivery layer for data-driven communications — reports, summaries, and updates generated from connected data.
Multiple Dust assistants might generate emails about the same topic. MultiMail's approval queue lets a human spot and consolidate duplicate or overlapping communications before delivery.
Every email sent through MultiMail is logged with the originating assistant context. This audit trail shows which assistant drafted which email, essential for compliance in regulated industries.
No code, no dashboard. Paste this to your AI agent — it connects MultiMail, creates an inbox, and builds the flow for you.
Sign up at multimail.dev, create a mailbox for your team, and generate an API key from your dashboard. Your key will start with mm_live_.
If you haven't already, create a Dust workspace and connect your data sources. Dust assistants can use these data sources to generate email content.
In your Dust workspace, define custom app actions that call the MultiMail REST API for send, inbox, and reply operations.
Set up a Dust assistant with access to the email actions. Include instructions about the gated_send oversight mode so the assistant communicates clearly about email approval requirements.
Designate a team lead to review and approve pending emails in the MultiMail dashboard. All emails from Dust assistants in gated_send mode appear here.
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