AI drafts collection notices with required FDCPA disclosures. Legal reviews every word before delivery. Compliant, consistent, documented.
Collection communications carry serious legal risk. FDCPA violations can result in statutory damages of up to $1,000 per violation plus attorney fees. Manual collection processes are inconsistent — some notices miss required disclosures, use prohibited language, or are sent to the wrong party. The stakes are too high for ad-hoc approaches.
MultiMail's AI agent drafts formal collection notices that include all required FDCPA disclosures, payment options, and dispute resolution information. Every notice goes through gated_all oversight, meaning your legal and compliance team reviews the complete message before it reaches any debtor. This ensures accuracy on communications where a single word can create liability.
Your AI agent monitors your accounts receivable system for accounts that have passed the collection threshold — typically 60-90 days past due.
The agent verifies the debt amount, creditor identity, and account history to ensure all information is accurate before drafting the notice.
The AI drafts a collection notice including all FDCPA-required elements: debt amount, creditor name, 30-day dispute window, and the consumer's right to request debt validation.
Under gated_all oversight, the complete notice enters the review queue. Your legal or compliance team verifies every element — disclosures, amounts, language, and recipient — before approving delivery.
import requests
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
def draft_collection_notice(account: dict):
"cm"># FDCPA required disclosures
notice = (
f"This communication is from a debt collector. "
f"This is an attempt to collect a debt, and any "
f"information obtained will be used for that purpose.\n\n"
f"Dear {account[&"cm">#039;debtor_name']},\n\n"
f"Our records indicate the following balance is owed "
f"to {account[&"cm">#039;creditor_name']}:\n\n"
f" Amount owed: ${account[&"cm">#039;amount']:.2f}\n"
f" Original creditor: {account[&"cm">#039;creditor_name']}\n"
f" Account reference: {account[&"cm">#039;reference']}\n\n"
f"Payment options:\n"
f" Online: {account[&"cm">#039;payment_url']}\n"
f" Phone: {account[&"cm">#039;payment_phone']}\n\n"
f"Unless you dispute the validity of this debt, or any "
f"portion thereof, within 30 days after receipt of this "
f"notice, the debt will be assumed to be valid. If you "
f"notify us in writing within 30 days that the debt, or "
f"any portion thereof, is disputed, we will obtain "
f"verification of the debt and mail a copy to you."
)
# Queued for full legal review
response = requests.post(
f"{API}/send",
headers=HEADERS,
json={
"from": "[email protected]",
"to": account["debtor_email"],
"subject": f"Important notice regarding your account - ${account[&"cm">#039;amount']:.2f}",
"text_body": notice,
"html_body": build_collection_html(account, notice)
}
)
print(f"Notice queued for legal review: {response.json()[&"cm">#039;id']}")Generate a collection notice with all required legal disclosures.
import requests
from datetime import datetime, timedelta
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
def track_collection_notice(account: dict, email_id: str):
sent_date = datetime.utcnow()
dispute_deadline = sent_date + timedelta(days=30)
"cm"># Update contact with collection tracking data
requests.post(
f"{API}/contacts",
headers=HEADERS,
json={
"email": account["debtor_email"],
"name": account["debtor_name"],
"metadata": {
"collection_notice_sent": sent_date.isoformat(),
"dispute_deadline": dispute_deadline.isoformat(),
"notice_email_id": email_id,
"amount_owed": account["amount"],
"collection_status": "notice_sent"
}
}
)
"cm"># Tag email for compliance tracking
requests.post(
f"{API}/emails/{email_id}/tags",
headers=HEADERS,
json={"tags": ["collection-notice", "fdcpa-compliant"]}
)Log notice delivery dates and monitor the 30-day dispute window.
"cm">// Using MultiMail MCP tools for collection notices
async function sendCollectionNotice(account: DelinquentAccount) {
const notice = buildFDCPANotice(account);
"cm">// Send notice (queued for full legal review under gated_all)
await mcp.send_email({
to: account.debtorEmail,
subject: `Important notice regarding your account - $${account.amount.toFixed(2)}`,
text_body: notice
});
"cm">// Track compliance data
await mcp.add_contact({
email: account.debtorEmail,
name: account.debtorName,
metadata: {
collection_notice_sent: new Date().toISOString(),
dispute_deadline: addDays(new Date(), 30).toISOString(),
amount_owed: account.amount,
collection_status: "notice_sent"
}
});
}
"cm">// Monitor for dispute responses
async function checkForDisputes() {
const inbox = await mcp.check_inbox({
mailbox_id: "collections-mailbox-id",
status: "unread",
limit: 20
});
for (const msg of inbox.emails) {
const email = await mcp.read_email({ email_id: msg.id });
if (isDisputeResponse(email.text_body)) {
await mcp.tag_email({
email_id: email.id,
tags: ["dispute-received", "legal-review-needed"]
});
}
}
}Send collection notices using MultiMail MCP tools.
Every collection notice includes required disclosures: debt amount, creditor identity, 30-day dispute window, and validation rights. No more missing required language.
Gated_all oversight means your legal team reviews every word before any collection notice is sent. This is non-negotiable for communications that carry statutory liability.
MultiMail logs every notice with timestamps, content, and delivery confirmation. When regulators or courts ask for evidence of compliant notice, you have it.
Every delinquent account follows the same compliant process regardless of who's handling it. No more inconsistency between different collection staff.
Email infrastructure built for AI agents. Verifiable identity, graduated oversight, and a 38-tool MCP server. Formally verified in Lean 4.