Get Emergency Alerts Out in Minutes, Not Hours

AI pre-drafts emergency notifications from templates. Authorized personnel approve with one click for rapid broadcast to all affected parties.


Why this matters

Emergency notifications must be fast AND accurate. Slow manual processes delay critical information while hasty messages cause panic with incorrect details. Organizations need a system that pre-drafts notifications instantly from verified templates while still requiring human authorization before broadcast.


How MultiMail solves this

MultiMail's AI agent pre-drafts emergency notifications from approved templates within seconds of an emergency trigger. With gated_send oversight, authorized personnel review and approve with one click for rapid delivery. The system balances speed with accuracy for facility closures, weather events, and security threats.

1

Detect Emergency Trigger

Weather alerts, facility systems, or manual triggers initiate the notification process. The AI immediately begins composing the appropriate notification.

2

Draft From Template

The AI selects the appropriate emergency template (weather, security, facility, health) and populates it with specific details — location, timing, and action instructions.

3

Rapid One-Click Approval

With gated_send, the drafted notification goes to authorized personnel for instant review. A single click approves broadcast to all affected parties.

4

Broadcast and Confirm

Approved notifications are sent immediately to the full distribution list. Delivery status is tracked to ensure all parties received the alert.


Try it with your agent

Pick your platform, copy the prompt, and paste it to your AI agent — it sets up MultiMail and builds the whole flow. Nothing to fill in.

1. First, read https://multimail.dev/llms.txt, connect the MCP server, create a free inbox, and set up a verified sender. 2. In ServiceNow, monitor the Incident table through the Table API or a Flow Designer trigger for new or updated incidents where priority is 1 or the major incident flag is set. 3. Match the incident category to an approved emergency template for facility closure, severe weather, security threat, or IT outage, then draft a concise notification with location, impact, start time, current status, what recipients should do, and when the next update will arrive. 4. Prepare audience-specific versions for employees, customers, and site leaders when the ServiceNow record includes affected locations or business services. 5. Run every message in MultiMail gated_send mode so authorized personnel approve before broadcast; ask me only for ServiceNow credentials, approved brand voice, sender identity, templates, recipient groups, and approver list before going live.

What you get

Speed With Accuracy

AI pre-drafts notifications in seconds from approved templates. One-click approval means alerts go out in minutes instead of the hours manual processes take.

Consistent Emergency Language

Template-based drafting ensures emergency notifications use clear, tested language that's been reviewed by safety and legal teams.

Complete Delivery Tracking

MultiMail logs delivery status for every recipient, providing evidence that all affected parties were notified — critical for Clery Act compliance.

Location-Based Distribution

Contact tagging enables precise targeting by location, building, or department so only affected parties receive each notification.


Recommended oversight mode

Recommended
gated_send
Emergency notifications must be accurate — false alarms cause panic and erode trust. Gated send provides a single-click approval step that prevents accidental broadcasts while adding minimal delay to the notification process.

Common questions

Why not autonomous mode for emergencies?
While speed is critical, false emergency alerts cause panic, erode trust, and can trigger evacuation procedures. The single-click approval step adds under a minute while preventing accidental broadcasts from system glitches or false triggers.
How quickly can an emergency notification be sent?
From trigger to delivery, the process takes 2-5 minutes. AI drafts the notification in seconds, the approval step takes one click, and MultiMail delivers to all recipients in parallel. This is dramatically faster than manual drafting and distribution.
Does this meet Clery Act requirements?
MultiMail provides the delivery infrastructure and audit trail. The Clery Act requires timely warnings for campus safety threats. You'll need to verify that your notification process, templates, and distribution lists meet your institution's specific Clery compliance requirements.
Can I send to multiple channels beyond email?
MultiMail handles the email channel. For multi-channel emergency notifications (SMS, push, PA systems), use MultiMail alongside your other communication channels. The AI can draft the email version while your other systems handle additional channels.

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