Collect Testimonials From Your Happiest Customers

import requests

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

def request_testimonial(customer: dict, metrics: dict):
    body = (
        f"Hi {customer[&"cm">#039;name']},\n\n"
        f"Your team has processed over {metrics[&"cm">#039;total_emails']:,} "
        f"emails with a {metrics[&"cm">#039;delivery_rate']}% delivery rate "
        f"since joining MultiMail. That&"cm">#039;s impressive!\n\n"
        f"Would you be open to sharing a brief testimonial about "
        f"your experience? It can be as simple as 2-3 sentences "
        f"about what&"cm">#039;s working well for your team.\n\n"
        f"If you&"cm">#039;re interested in a full case study, we'd love to "
        f"highlight your success story on our website."
    )

    return requests.post(
        f"{API}/send",
        headers=HEADERS,
        json={
            "from": "[email protected]",
            "to": customer["email"],
            "subject": "Would you share your experience with MultiMail?",
            "text_body": body
        }
    ).json()

# Find high-satisfaction customers
happy_customers = get_happy_customers(min_nps=9, min_emails=10000)
for customer in happy_customers:
    metrics = get_customer_metrics(customer["id"])
    request_testimonial(customer, metrics)

import requests

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

"cm"># Check for replies to testimonial requests
inbox = requests.get(
    f"{API}/mailboxes/marketing-mailbox-id/inbox",
    headers=HEADERS,
    params={"status": "unread"}
).json()

for message in inbox["emails"]:
    email = requests.get(
        f"{API}/emails/{message[&"cm">#039;id']}",
        headers=HEADERS
    ).json()

    sentiment = analyze_sentiment(email["text_body"])
    if sentiment == "positive":
        requests.post(
            f"{API}/emails/{email[&"cm">#039;id']}/tags",
            headers=HEADERS,
            json={"tags": ["testimonial-accepted", "follow-up-needed"]}
        )
        print(f"Testimonial accepted by {email[&"cm">#039;from']}")

"cm">// Testimonial request workflow via MCP

"cm">// 1. Search for high-usage customers
const happyCustomers = await mcp.search_contacts({
  tags: ["high-nps", "active"]
});

"cm">// 2. Send personalized requests
for (const customer of happyCustomers.contacts) {
  await mcp.send_email({
    from: "[email protected]",
    to: customer.email,
    subject: "Would you share your experience with MultiMail?",
    text_body: `Hi ${customer.name}, your team has been crushing it with MultiMail. Would you share a brief testimonial?`
  });
}

"cm">// 3. Check for responses
const replies = await mcp.check_inbox({
  mailbox_id: "marketing-mailbox-id",
  status: "unread"
});