Capture Honest Feedback From Every Departure

import requests
from datetime import datetime, timedelta

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

def send_exit_survey(employee: dict):
    survey_url = generate_anonymous_survey_url(
        employee["id"], employee["department"]
    )

    body = (
        f"Hi {employee[&"cm">#039;name']},\n\n"
        f"As you prepare to transition from {employee[&"cm">#039;company']}, "
        f"we&"cm">#039;d genuinely appreciate your candid feedback about "
        f"your experience.\n\n"
        f"This survey is completely anonymous — your responses "
        f"cannot be traced back to you. We use this feedback to "
        f"improve the experience for current and future team "
        f"members.\n\n"
        f"Survey link: {survey_url}\n"
        f"Estimated time: 5-10 minutes\n\n"
        f"Topics covered:\n"
        f"  - Management and leadership\n"
        f"  - Growth and development opportunities\n"
        f"  - Work environment and culture\n"
        f"  - Compensation and benefits\n"
        f"  - Reasons for leaving\n\n"
        f"Thank you for your time and your contributions."
    )

    requests.post(
        f"{API}/send",
        headers=HEADERS,
        json={
            "from": "[email protected]",
            "to": employee["email"],
            "subject": "We&"cm">#039;d value your feedback before you go",
            "text_body": body,
            "html_body": build_survey_html(employee, survey_url)
        }
    )

import requests

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

def send_survey_reminder(employee: dict):
    if check_survey_completed(employee["id"]):
        return  "cm"># Already completed

    body = (
        f"Hi {employee[&"cm">#039;name']},\n\n"
        f"Just a quick reminder about the exit survey we sent "
        f"a few days ago. Your feedback is valuable and the "
        f"survey only takes about 5 minutes.\n\n"
        f"Survey link: {employee[&"cm">#039;survey_url']}\n\n"
        f"No pressure — this is completely optional and "
        f"anonymous. But if you have a few minutes, it helps "
        f"us improve.\n\n"
        f"Wishing you all the best in your next chapter."
    )

    requests.post(
        f"{API}/send",
        headers=HEADERS,
        json={
            "from": "[email protected]",
            "to": employee["email"],
            "subject": "Quick reminder: Your exit survey (5 min)",
            "text_body": body
        }
    )

"cm">// Using MultiMail MCP tools for exit surveys

async function sendExitSurvey(employee: DepartingEmployee) {
  const surveyUrl = generateAnonymousSurveyUrl(
    employee.id, employee.department
  );

  "cm">// Send survey
  await mcp.send_email({
    to: employee.email,
    subject: "We'd value your feedback before you go",
    text_body: [
      `Hi ${employee.name},`,
      ``,
      `As you transition from ${employee.company}, we'd appreciate`,
      `your candid feedback. This survey is completely anonymous.`,
      ``,
      `Survey: ${surveyUrl}`,
      `Time: 5-10 minutes`,
      ``,
      `Topics: management, growth, culture, compensation,`,
      `and reasons for leaving.`,
      ``,
      `Thank you for your contributions.`
    ].join("\n")
  });

  "cm">// Track survey status
  await mcp.add_contact({
    email: employee.email,
    metadata: {
      exit_survey_sent: new Date().toISOString(),
      departure_date: employee.lastDay,
      survey_status: "pending"
    }
  });
}