AI sends confidential exit surveys to every departing employee on schedule. Consistent process, anonymous submissions, actionable retention data.
Exit interviews are often skipped because HR is busy, the departing employee's last days are hectic, or the conversation feels awkward. When they do happen, in-person interviews may not yield honest feedback because the employee fears burning bridges. The result is a massive blind spot in your retention data — you don't know why people are really leaving.
MultiMail's AI agent sends confidential exit surveys automatically to every departing employee at the right time — after their resignation is confirmed but before their emotional investment fades. The survey includes an anonymous submission option and structured questions. Autonomous oversight handles this standardized, templated workflow reliably.
Your HRIS notifies the AI agent when an employee's departure date is confirmed. The agent schedules the survey email based on the departure timeline.
The agent generates a professional, empathetic survey invitation that emphasizes confidentiality and the value of honest feedback. It includes the anonymous survey link and estimated completion time.
The survey is sent 3-5 business days before the last day — late enough that the employee is mentally checked out (more honest) but early enough that they're still engaged enough to respond.
If the survey isn't completed, the agent sends one gentle reminder. It tracks completion status without revealing survey content to maintain confidentiality.
Pick your platform, copy the prompt, and paste it to your AI agent — it sets up MultiMail and builds the whole flow. Nothing to fill in.
Every departing employee receives an exit survey, not just the ones HR remembers to schedule. Consistent coverage eliminates sampling bias in your retention data.
Anonymous digital surveys yield more candid responses than in-person exit interviews. Departing employees are more likely to share real reasons for leaving when there's no face-to-face pressure.
Aggregate survey data reveals patterns: is compensation driving departures in engineering? Is management the issue in a specific department? Data-driven retention strategies start here.
The AI handles survey delivery, reminders, and tracking automatically. HR's time is spent analyzing results and taking action, not administering the survey process.
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