AI drafts clear pricing notifications with comparisons and options. Your team reviews every word before customers see it.
Price change communications are among the highest-stakes emails a company sends. Poor messaging causes immediate churn spikes, support overload, and potential regulatory issues with auto-renewal laws. Unclear comparisons, missing effective dates, or failure to offer alternatives can turn a necessary business decision into a customer exodus.
MultiMail's AI agent drafts price change notifications with clear current-vs-new comparisons, effective dates, and alternative options. With gated_all oversight, your leadership, legal, and customer success teams review every element before any customer sees the change.
The AI segments customers by current plan, billing cycle, and contract terms to determine exactly who is affected and how the change impacts each segment.
Each segment receives a tailored notification showing their specific current price, new price, effective date, and available options (lock current rate, downgrade, or annual commitment discount).
With gated_all, leadership approves the strategy, legal verifies regulatory compliance (auto-renewal laws, FTC requirements), and customer success checks the tone.
Approved notifications are sent. The AI monitors for customer replies and routes questions, complaints, and cancellation requests to the appropriate team.
Pick your platform, copy the prompt, and paste it to your AI agent — it sets up MultiMail and builds the whole flow. Nothing to fill in.
Each customer sees their exact current price, new price, and effective date — no ambiguity about how the change affects them personally.
Offering alternatives (annual lock-in, plan switch, grandfathering) gives customers choices that retain them instead of driving them to competitors.
Gated_all ensures legal reviews the notification for auto-renewal law compliance, required notice periods, and FTC requirements before any customer is notified.
AI classifies customer responses (questions, complaints, cancellation intent) and routes to appropriate teams for rapid handling during the sensitive rollout period.
Email infrastructure built for AI agents. Verifiable identity, graduated oversight, and a hosted MCP server. Formally verified in Lean 4.