Keep Your Team Security-Aware, Automatically

AI sends role-specific security tips and threat updates on a regular cadence. Consistent education that actually gets read.


Why this matters

Employees are the weakest link in security. Annual training is forgotten within weeks, and generic security newsletters get ignored. Organizations need consistent, relevant security awareness communications that adapt to current threats and are personalized to each employee's role and risk profile.


How MultiMail solves this

MultiMail's autonomous mode delivers regular security awareness messages on a consistent schedule. The AI selects relevant topics based on current threats and personalizes content by role — developers get API security tips, finance gets phishing awareness, executives get social engineering warnings.

1

Schedule Regular Cadence

Configure a weekly or bi-weekly security awareness schedule. The AI selects relevant topics based on current threat landscape, recent incidents, and seasonal patterns.

2

Personalize by Role

Different roles face different threats. The AI tailors content — developers get secure coding tips, finance gets payment fraud awareness, and all staff get phishing identification training.

3

Send on Schedule

Autonomous mode delivers security tips consistently every period. Regular cadence builds habits, and templated security content is low-risk for autonomous delivery.

4

Track Engagement

Monitor open rates to identify employees and departments with low security awareness engagement for targeted follow-up.


Implementation

Send Role-Based Security Tips
python
import requests

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

def send_security_tip(role: str, employees: list):
    tips = {
        "engineering": {
            "subject": "Security tip: Securing API keys in CI/CD pipelines",
            "body": "This week&"cm">#039;s tip: Never hardcode API keys in your CI/CD configs. Use environment variables or secret managers..."
        },
        "finance": {
            "subject": "Security tip: Spotting payment redirect scams",
            "body": "This week&"cm">#039;s tip: Attackers impersonate vendors to change payment details. Always verify banking changes via phone..."
        },
        "all": {
            "subject": "Security tip: How to spot AI-generated phishing emails",
            "body": "This week&"cm">#039;s tip: AI-generated phishing is increasingly convincing. Watch for: unexpected urgency, unusual sender domains..."
        }
    }

    tip = tips.get(role, tips["all"])
    for emp in employees:
        requests.post(
            f"{API}/send",
            headers=HEADERS,
            json={
                "from": "[email protected]",
                "to": emp["email"],
                "subject": tip["subject"],
                "text_body": f"Hi {emp[&"cm">#039;name']},\n\n{tip['body']}"
            }
        )

Deliver security awareness content personalized to each employee's role and department.

Track Security Awareness Engagement
python
import requests

API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}

"cm"># Find employees tagged for security awareness
all_staff = requests.get(
    f"{API}/contacts/search",
    headers=HEADERS,
    params={"tags": "employee,security-awareness"}
).json()

"cm"># Tag low-engagement employees for follow-up
for emp in all_staff["contacts"]:
    engagement = get_email_engagement(emp["email"])
    if engagement["open_rate"] < 0.3:
        requests.post(
            f"{API}/contacts/{emp[&"cm">#039;id']}/tags",
            headers=HEADERS,
            json={"tags": ["low-security-engagement", "needs-followup"]}
        )
        print(f"Low engagement: {emp[&"cm">#039;name']} ({engagement['open_rate']*100:.0f}% open rate)")

Identify departments with low security awareness engagement for follow-up.

MCP Tool Integration
typescript
"cm">// Security awareness via MCP

"cm">// 1. Find employees by department
const engineers = await mcp.search_contacts({
  tags: ["employee", "engineering"]
});

"cm">// 2. Send role-specific security tip
for (const emp of engineers.contacts) {
  await mcp.send_email({
    from: "[email protected]",
    to: emp.email,
    subject: "Security tip: Securing API keys in CI/CD pipelines",
    text_body: `Hi ${emp.name}, this week's security tip covers a common engineering vulnerability...`
  });
}

console.log(`Security tips sent to ${engineers.contacts.length} engineers`);

Use MultiMail MCP tools for security awareness delivery.


What you get

Consistent Security Culture

Regular, scheduled security tips build security awareness habits. Weekly exposure is far more effective than annual training sessions.

Role-Specific Relevance

Developers get secure coding tips, finance gets fraud awareness, executives get social engineering training — content that applies to their daily work.

Current Threat Awareness

AI selects topics based on current threat trends, ensuring employees learn about active threats rather than outdated scenarios.

Compliance Documentation

Delivery logs provide evidence of regular security awareness training for NIST, SOC 2, and other compliance framework requirements.


Recommended oversight mode

Recommended
autonomous
Security awareness messages are internal, templated, and benefit from consistent delivery. The content is educational best practices with no sensitive or personalized information. Autonomous mode ensures the regular cadence is never disrupted.

Common questions

How often should security tips go out?
Weekly is the most effective cadence. It keeps security top-of-mind without creating fatigue. Keep tips short (2-3 paragraphs) and actionable. Monthly works if weekly feels too frequent for your organization.
How does the AI select relevant topics?
Configure a topic calendar that rotates through core security areas (phishing, passwords, data handling, physical security) and supplements with current threat intelligence. The AI selects the topic and adapts content for each role.
Can I track which employees read the tips?
MultiMail logs delivery status. You can combine this with email open tracking to identify employees and departments with low engagement. Those groups can receive additional training or in-person security briefings.
Does this replace annual security training?
No — it supplements it. Annual training covers comprehensive policy and compliance requirements. Weekly security tips reinforce those concepts and keep employees alert to current threats between formal training sessions.

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