AI personalizes survey invitations and automatically follows up with non-respondents. Autonomous mode handles the full distribution lifecycle.
Survey response rates average 10-15% because generic invitations fail to motivate recipients. Without follow-ups, the majority of potential respondents never complete the survey. Manually tracking who responded and sending personalized reminders does not scale, leaving valuable feedback uncollected.
MultiMail's AI agent personalizes survey invitations based on each recipient's relationship and recent interactions, then automatically follows up with non-respondents. Autonomous mode handles the full distribution and follow-up cadence since survey invitations are templated and low-risk.
Use search_contacts to identify the right survey audience based on role, engagement level, product usage, or any other contact metadata.
The AI agent drafts personalized survey invitations that explain why this recipient's feedback matters and how long the survey takes.
Using send_email with autonomous oversight, invitations are delivered immediately. The agent tracks which recipients complete the survey.
After a configurable waiting period, the agent sends personalized follow-up reminders to recipients who haven't responded, adjusting the messaging to be more compelling.
import requests
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
def send_survey_invitation(recipient: dict, survey_url: str):
response = requests.post(
f"{API}/send",
headers=HEADERS,
json={
"from": "[email protected]",
"to": [recipient["email"]],
"subject": "2 minutes: Help us improve our API documentation",
"text_body": (
f"Hi {recipient[&"cm">#039;name']},\n\n"
f"As an active API user, your feedback would be incredibly "
f"valuable. This 2-minute survey covers our documentation "
f"quality, code examples, and search experience.\n\n"
f"Take the survey: {survey_url}?ref={recipient[&"cm">#039;id']}\n\n"
f"Your responses directly influence our Q2 documentation "
f"roadmap. Every response matters.\n\n"
f"Thanks,\nProduct Team"
),
"html_body": f"<p>Hi {recipient[&"cm">#039;name']}...</p>"
}
)
return response.json()
# Send to targeted audience
audience = requests.get(
f"{API}/contacts/search",
headers=HEADERS,
params={"query": "api-user active"}
).json()
for recipient in audience["results"]:
send_survey_invitation(recipient, "https://survey.yourcompany.com/api-docs")Distribute survey invitations with personalized messaging to targeted recipients.
import requests
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
"cm"># Find contacts tagged as survey-sent but not survey-completed
non_respondents = requests.get(
f"{API}/contacts/search",
headers=HEADERS,
params={"query": "survey-sent -survey-completed api-docs-2026"}
).json()
for recipient in non_respondents["results"]:
response = requests.post(
f"{API}/send",
headers=HEADERS,
json={
"from": "[email protected]",
"to": [recipient["email"]],
"subject": "Quick reminder: Your feedback helps shape our docs (2 min)",
"text_body": (
f"Hi {recipient[&"cm">#039;name']},\n\n"
f"Just a friendly reminder — we&"cm">#039;d love your input on our "
f"API documentation. Only 2 minutes.\n\n"
f"Take the survey: https://survey.yourcompany.com/api-docs?ref={recipient[&"cm">#039;id']}"
)
}
)Send reminders to recipients who haven't completed the survey.
"cm">// Find target audience
const audience = await mcp.search_contacts({
query: "api-user active",
limit: 200
});
"cm">// Send personalized invitations
for (const recipient of audience.results) {
const result = await mcp.send_email({
to: recipient.email,
subject: "2 minutes: Help us improve our API docs",
text_body: `Hi ${recipient.name}, as an active API user...`
});
await mcp.tag_email({
email_id: result.id,
tags: ["survey", "api-docs-2026", "initial-send"]
});
}
console.log(`Sent ${audience.results.length} survey invitations`);Use MCP tools to manage the full survey distribution lifecycle.
Personalized invitations that explain why this recipient's input matters outperform generic survey blasts by 2x or more.
The AI handles reminder sequences for non-respondents without manual tracking. Configure timing and frequency to maximize responses without annoying recipients.
Autonomous mode sends survey invitations immediately when campaigns launch. No human bottleneck on templated, low-risk survey communications.
Target specific user segments with relevant surveys. API users get documentation surveys, new users get onboarding surveys, power users get feature prioritization surveys.
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