AI drafts lease renewals, maintenance updates, and policy notices from approved templates. Property managers review for compliance before sending.
Property managers juggle communications across dozens or hundreds of tenants. Inconsistent messaging creates confusion, and fair housing violations in tenant communications create serious legal risk. Writing professional, compliant communications for every maintenance update, lease renewal, and policy change is overwhelming.
MultiMail's AI agent drafts tenant communications from approved templates that comply with fair housing requirements. With gated_send oversight, property managers verify compliance and appropriateness before any communication reaches tenants, ensuring consistent, professional, and legally safe messaging.
The AI detects tenant communication triggers: lease renewals approaching, maintenance work scheduled, policy changes, or tenant inquiries received via email.
The agent drafts communications using templates that have been reviewed for fair housing compliance. It populates with tenant-specific details while maintaining compliant language.
With gated_send, the property manager verifies the communication is accurate, appropriate, and uses fair housing compliant language before it reaches the tenant.
Approved communications are sent with delivery tracking. The audit trail documents all tenant communications for legal protection.
import requests
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
def send_maintenance_notice(tenants: list, maintenance: dict):
body = (
f"Dear tenant,\n\n"
f"We are writing to inform you of scheduled maintenance:\n\n"
f"Work: {maintenance[&"cm">#039;description']}\n"
f"Location: {maintenance[&"cm">#039;location']}\n"
f"Date: {maintenance[&"cm">#039;date']}\n"
f"Hours: {maintenance[&"cm">#039;start_time']} - {maintenance['end_time']}\n\n"
f"Impact: {maintenance[&"cm">#039;impact']}\n\n"
f"We apologize for any inconvenience. If you have questions, "
f"contact the management office at {maintenance[&"cm">#039;contact']}.\n\n"
f"Property Management"
)
for tenant in tenants:
requests.post(
f"{API}/send",
headers=HEADERS,
json={
"from": "[email protected]",
"to": tenant["email"],
"subject": f"Maintenance update: {maintenance[&"cm">#039;description']}",
"text_body": body
}
)Notify tenants about scheduled maintenance with timeline and impact details.
import requests
API = "https://api.multimail.dev/v1"
HEADERS = {"Authorization": "Bearer mm_live_xxx"}
def send_renewal_notice(tenant: dict, lease: dict):
body = (
f"Dear {tenant[&"cm">#039;name']},\n\n"
f"Your lease at {lease[&"cm">#039;unit']} expires on {lease['end_date']}. "
f"We would like to offer you a renewal under the following terms:\n\n"
f"Renewal period: {lease[&"cm">#039;renewal_term']}\n"
f"Monthly rent: ${lease[&"cm">#039;new_rent']:,.2f}\n\n"
f"Please respond by {lease[&"cm">#039;response_deadline']} to confirm "
f"your intent to renew. If we do not hear from you, your "
f"lease will expire as scheduled.\n\n"
f"Contact the management office with any questions."
)
return requests.post(
f"{API}/send",
headers=HEADERS,
json={
"from": "[email protected]",
"to": tenant["email"],
"subject": f"Lease renewal offer - {lease[&"cm">#039;unit']}",
"text_body": body
}
).json()Draft and send lease renewal reminders with terms and response deadlines.
"cm">// Tenant communication via MCP
"cm">// 1. Find tenants in affected building
const tenants = await mcp.search_contacts({
tags: ["tenant", "building-a"]
});
"cm">// 2. Send maintenance notice
for (const tenant of tenants.contacts) {
await mcp.send_email({
from: "[email protected]",
to: tenant.email,
subject: "Maintenance update: HVAC system repair completed",
text_body: `Dear tenant, the HVAC repair in Building A has been completed. Your heating system should now be functioning normally.`
});
}
"cm">// 3. Check for tenant replies
const replies = await mcp.check_inbox({
mailbox_id: "management-mailbox-id",
status: "unread"
});Use MultiMail MCP tools for tenant communication management.
Template-based drafting with human review ensures all tenant communications use consistent, non-discriminatory language that complies with fair housing regulations.
Every tenant receives professionally written communications regardless of the property manager's writing ability or time constraints.
Every tenant communication is logged with delivery confirmation, creating a defensible record of all landlord-tenant communications.
Manage communications across dozens of properties and hundreds of tenants without proportional staff increases.
Email infrastructure built for AI agents. Verifiable identity, graduated oversight, and a 38-tool MCP server. Formally verified in Lean 4.